Privacy Policy

At decoruniverse.shop (“the Site,” “we,” “us,” or “our”), protecting your personal information is an important part of how we operate. This policy explains what data we collect, how it is used, under what circumstances it may be shared, and how we safeguard it when you browse or make a purchase.

Information We Collect

We gather only the information necessary to run our business, complete orders, and improve your experience.

Automatically Collected Data
When you visit the Site, certain technical information is collected automatically. This may include your IP address, browser type, device details, cookies, pages viewed, and time spent on the Site. These details help us maintain security, analyze performance, understand visitor behavior, detect fraud, and improve overall functionality using standard analytics tools.

Order Information
When you place an order, we collect the details required to process and deliver it. This includes your name, billing and shipping addresses, email, phone number, selected products, quantities, and any customization options. Payment information is handled securely by external processors and is not stored on our servers. This data is used strictly for order processing, shipping, communication, and fraud prevention.

Customer Support Data
If you contact us, we may retain the information you provide, such as your contact details, messages, or attachments. This helps us respond effectively and improve future customer support. We keep this information only as long as necessary.

How We Use Information

Your information is used solely for legitimate business purposes, including:

Processing orders and providing shipping updates and confirmations

Responding to inquiries and handling returns or exchanges

Protecting against fraud, unauthorized access, and misuse

Improving website performance and user experience (with consent where required)

Sending promotional emails only if you opt in, with the ability to unsubscribe at any time

Complying with legal, regulatory, and tax obligations

We do not use your data for unrelated purposes without your consent.

When Information May Be Shared

We do not sell or rent your personal data. Information is shared only when necessary to operate the business:

Shipping Providers
Carriers such as USPS or UPS receive the details required to deliver your order, including your name, address, and contact information.

Payment Processors
Secure payment providers such as Stripe or PayPal process transactions. We do not store full payment card details.

Service Providers
Our platform and operational partners may process data for hosting, order fulfillment, invoicing, and inventory management.

Legal Requirements
We may disclose information if required by law or when necessary to enforce our policies, protect safety, or respond to legal claims.

All partners handling your data are expected to follow strict confidentiality and security standards.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data.

European Economic Area (GDPR)
You may request access, correction, deletion, restriction, or transfer of your data, and object to certain processing activities. Requests are typically fulfilled within one month.

California (CCPA/CPRA)
California residents may request details about collected data, request deletion, and opt out of data sales. We do not sell personal information. Eligible users can submit verified requests up to twice per year and will not be treated unfairly for exercising these rights.

General Controls
You may update your information where account features allow, unsubscribe from marketing emails at any time, and manage cookies through your browser or external tools such as allaboutcookies.org.

Your information may be processed in the United States and transferred internationally using appropriate legal safeguards.

Cookies and Tracking Technologies

We use cookies to support functionality, analytics, and advertising preferences.

Essential Cookies
Required for core features such as cart functionality, checkout, and security.

Analytics Cookies
Help us understand how visitors use the Site so we can improve usability and performance.

Marketing Cookies
Used for personalized advertising through trusted partners. You can manage preferences through your browser or industry tools such as the Network Advertising Initiative or Digital Advertising Alliance.

Data Retention and Security

We retain order and transaction records for at least 7 years where necessary for legal, tax, and accounting purposes. Other data, such as support communications, is kept only as long as needed or removed upon valid request.

We use industry-standard safeguards including encryption, secure systems, restricted access, and internal security practices to protect your data. While no system is completely secure, we take reasonable steps to protect your information.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in operations, legal requirements, or technologies. Updates will be posted on this page with a revised effective date. Continued use of the Site indicates acceptance of the updated policy.

Contact Information

If you have questions, requests, or concerns related to this Privacy Policy, you can contact us at:

Store: decoruniverse.shop

Email: contact@decoruniverse.shop

Phone: +1 605 265 1296

Address: 302 Antelope Dr, Chamberlain South Dakota 57325, United States